honest blog

honest conversations and news

loneliness awareness week 2021

loneliness awareness week 2021

At Honest Mobile we think phones are awesome. They let us connect with our loved ones and share experiences even when we're not in the same room. But it's also important to be aware that your phone can have a negative impact on your mental health - often without you...

what is an ethical business?

what is an ethical business?

An ethical business does right by people. It thinks about the impact of its actions on the world - and works to make that impact positive. Being an ethical business means putting people and the planet at the heart of everything we do. It means being honest. Honest...

how to unlock a phone

Are you wondering what it means to unlock a phone? Or how to do it? Maybe you've just come to the end of your phone contract and you're ready to switch to a SIM-only plan but aren't sure whether your phone is locked? Read on to find out if your phone's locked and if...

technology vs climate change: how we offset our carbon footprint

technology vs climate change: how we offset our carbon footprint

The climate crisis is happening now, and the tech industry is a big contributor to the carbon emissions that are causing it. The most important thing we can do is lower carbon emissions - but reducing our emissions isn't enough - there's too much carbon in the...

phishing scams: what are they? and how to avoid them

You might have heard about a rise in how many phishing scams people are receiving - maybe you've even noticed you've been receiving lots lately. That's why we're breaking down what a phishing scam is (and a vishing and smishing scam), how they work and how you can...

5 tips for delivering excellent customer service

5 tips for delivering excellent customer service

Building the best mobile network for you means delivering excellent customer service. At Honest Mobile we pride ourselves on our first class customer support - you can chat to us in real time in under 30 seconds. Our team can answer any questions you might have...

e-waste – what is it? and what can we do about it?

The UK is the second largest producer of e-waste per person in the world. But what exactly is ewaste and why is it bad? what is e-waste? E-waste is electronic waste - electrical equipment that’s no longer wanted. It can contain dangerous chemicals or rare materials...