going abroad

free EU roaming

Calls, messages and data in EU zone countries are included in your standard plan

EU zone

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Caribbean (includes Martinique, French Guyana, Guadeloupe, Marie-Galante, The Saints, Desirare, St-Martin, St-Bartholemy), Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco,The Netherlands, The Vatican, Norway, Poland, Portugal, French Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, and Sweden.

When roaming in the EU, you can use a maximum of 20GB of data. This only affects you if you are on a plan with 40GB or more of data.

You can only roam freely for a maximum of 2 months. After this period you will incur additional charges.

roaming zones

Roaming zones outside the UK and EU

zone 1

Australia, Brazil, Canada, China, Guernsey, Hong Kong, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Malaysia, Mexico, New Zealand, Qatar, Russia, Singapore, South Africa, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States

zone 2

Afghanistan, Albania, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bolivia, Bonaire, Bosnia and Herzegovina, British Virgin Islands, Cayman Islands, Chile, Colombia, Congo Democratic Rep of, Congo Rep of, Costa Rica, Cote D’Ivoire, Curacao, Dominica, Ecuador, Egypt, Faroe Islands, Fiji, Gabon, Georgia, Ghana, Greenland, Grenada, Guatemala, Guinea, Haiti, Honduras, Iraq, Jamaica, Kazakhstan, Kenya, Korea Republic of, Kosovo, Kuwait, Kyrgyzstan, Macedonia Republic of, Moldova Republic of, Montenegro, Montserrat, Morocco, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Serbia Republic of, Sri Lanka, Tajikistan, Tanzania United Republic of, Tonga, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, Vanuatu, Zambia

zone 3

Algeria, Andorra, Angola, Argentina, Bahamas, Benin, Bhutan, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cuba, Djibouti, Dominican Republic, Equatorial Guinea, Ethiopia, French Polynesia, Gambia, Guam, Guinea Bissau, Iran, Jordan, Lao People’s Democratic Republic, Lebanon, Libya, Macao, Madagascar, Maldives, Mali, Mauritania, Mauritius, Mongolia, Mozambique, Myanmar, Namibia, New Caledonia, Nicaragua, Niger, Oman, Over the air, Over the sea, Pakistan, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Sudan, Syrian Arab Republic, Togo, Tunisia, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe

standard roaming charges

When travelling outside the UK and EU, charges vary depending on which zone you are roaming in

Zone
to UK (/min)
out of zone (/min)
receiving calls (/min)
data (/MB)
SMS (/SMS)
1 30p 47p 9p £3 21p
2 84p 107p 60p £3 21p
3 84p 107p 60p £3 21p

smart travel

Our smart travel bolt on gives you a limited amount of data, calls and message, for a fixed daily price, when travelling outside the UK and EU.