going abroad
free EU roaming
Calls, messages and data in EU zone countries are included in your standard plan
EU zone
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Caribbean (includes Martinique, French Guyana, Guadeloupe, Marie-Galante, The Saints, Desirare, St-Martin, St-Bartholemy), Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco,The Netherlands, The Vatican, Norway, Poland, Portugal, French Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, and Sweden.
When roaming in the EU, you can use a maximum of 20GB of data. This only affects you if you are on a plan with 40GB or more of data.
You can only roam freely for a maximum of 2 months. After this period you will incur additional charges.
roaming zones
Roaming zones outside the UK and EU
zone 1
Australia, Brazil, Canada, China, Guernsey, Hong Kong, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Malaysia, Mexico, New Zealand, Qatar, Russia, Singapore, South Africa, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States
zone 2
Afghanistan, Albania, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bolivia, Bonaire, Bosnia and Herzegovina, British Virgin Islands, Cayman Islands, Chile, Colombia, Congo Democratic Rep of, Congo Rep of, Costa Rica, Cote D’Ivoire, Curacao, Dominica, Ecuador, Egypt, Faroe Islands, Fiji, Gabon, Georgia, Ghana, Greenland, Grenada, Guatemala, Guinea, Haiti, Honduras, Iraq, Jamaica, Kazakhstan, Kenya, Korea Republic of, Kosovo, Kuwait, Kyrgyzstan, Macedonia Republic of, Moldova Republic of, Montenegro, Montserrat, Morocco, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Serbia Republic of, Sri Lanka, Tajikistan, Tanzania United Republic of, Tonga, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, Vanuatu, Zambia
zone 3
Algeria, Andorra, Angola, Argentina, Bahamas, Benin, Bhutan, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cuba, Djibouti, Dominican Republic, Equatorial Guinea, Ethiopia, French Polynesia, Gambia, Guam, Guinea Bissau, Iran, Jordan, Lao People’s Democratic Republic, Lebanon, Libya, Macao, Madagascar, Maldives, Mali, Mauritania, Mauritius, Mongolia, Mozambique, Myanmar, Namibia, New Caledonia, Nicaragua, Niger, Oman, Over the air, Over the sea, Pakistan, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Sudan, Syrian Arab Republic, Togo, Tunisia, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe
standard roaming charges
When travelling outside the UK and EU, charges vary depending on which zone you are roaming in
Zone |
to UK (/min) |
out of zone (/min) |
receiving calls (/min) |
data (/MB) |
SMS (/SMS) |
| 1 | 30p | 47p | 9p | £3 | 21p |
| 2 | 84p | 107p | 60p | £3 | 21p |
| 3 | 84p | 107p | 60p | £3 | 21p |
smart travel
Our smart travel bolt on gives you a limited amount of data, calls and message, for a fixed daily price, when travelling outside the UK and EU.
zone 1
calls, texts and data outside the UK and EU
500 MB /day- 200 Minutes /day to UK numbers
- 200 SMS /day to UK numbers
zone 2
calls, texts and data outside the UK and EU- 50 MB /day
- 20 Minutes /day to UK numbers
- 10 SMS /day to UK numbers
zone 3
calls, texts and data outside the UK and EU- 5 MB /day
- 5 Minutes /day to UK numbers
- 5 SMS /day to UK numbers