reinventing mobile for you and the planet
The UK’s first carbon negative mobile network. Watch your bill drop each month, get support from humans in seconds and help remove CO2 from the atmosphere.
reinventing mobile for you and the planet
The UK’s first carbon negative mobile network. Watch your bill drop each month, get support from humans in seconds and help remove CO2 from the atmosphere.
helping you do you bit for the planet
By 2040 communication technology will account for 14% of the global environmental footprint.
Your network probably hasn’t mentioned this but we need to take action.
With Honest, you make a positive impact everytime you use your phone.
track your phone’s carbon footprint
Track your phone’s carbon footprint and track the positive impact you’re having by removing CO2 from the atmosphere and planting extra trees.
offset and capture CO2
We offset double the carbon footprint of your smartphone. This means you remove CO2 from the atmosphere every time you use your phone. We do this by investing in afforestation, biochar and direct air capture.
grow your own forest
1% of your bill is donated to reforestation projects. This is in on top of being a carbon negative company and helps to improve biodiversity and support local communities. Help us on our mission to plant 1 million trees.
helping you do your bit for the planet
By 2040 communication technology will account for 14% of the global environmental footprint.
Your network probably hasn’t mentioned this but we need to take action.
With Honest, you make a positive impact everytime you use your phone.
track your phone’s carbon footprint
Track your phone’s carbon footprint and track the positive impact you’re having by removing CO2 from the atmosphere and planting extra trees.
offset and capture CO2
We offset double the carbon footprint of your smartphone. This means you remove CO2 from the atmosphere every time you use your phone. We do this by investing in afforestation, biochar and direct air capture.
grow your own forest
1% of your bill is donated to reforestation projects. This is in on top of being a carbon negative company and helps to improve biodiversity and support local communities. Help us on our mission to plant 1 million trees.
we listened
fed up of annual price rises?
At honest, we think you should be rewarded for your loyalty and for helping to tackle the climate crisis 🌎
bored of wasting your life on hold?
Chat to our help team in the app when you need a hand – we normally reply in under 30 seconds 👋
paying for data you don’t need or use?
At honest, we help you stay on top of your usage and even tell you when you can save money by downgrading to a cheaper plan ✌️
honest reviews
"Finally a mobile provider that's actually helpful & responsive!"
"Honestly, just brilliant. So refreshing. Amazing customer service. Complete flexibility and a company with a mission to prove you can be successful and good!"
"What a breath of fresh air that is for managing your account; the kind of app we've come to expect from other industry redefining brands like Monzo, Deliveroo and Uber."
"Easy to use app, responsive customer care team, and a break the mould business structure that makes you feel good about your choice."
"Honest Mobile is a fantastic network - brilliant coverage, and amazing values at heart."
"Love it! Changed after 10 years with the same provider, saving money and helping the environment, what more do you want!"
"Great service! Great app! Really cool to see how your own mobile usage has an impact on the environment through their app."
"I just want to pay a fair price, have transparent charges and get excellent service - that's what I have now!"
"Full transparency, customer service response times in seconds through the app and a positive impact on the planet - I just wished they’d launched sooner."
"Really impressed with Honest Mobile: they are carbon negative, so they double offset all my data usage, their prices are transparent and fair, and their customer service is first class."
"Love the features and how modern and slick the app is and how you can pay extra to plant trees! Brilliant!"
"Now I’m just looking forward to racking up that loyalty discount which will make a nice change to constant price increases from my previous supplier."
"Now I’m just looking forward to racking up that loyalty discount which will make a nice change to constant price increases from my previous supplier."
"Love the features and how modern and slick the app is and how you can pay extra to plant trees! Brilliant!"
"Really impressed with Honest Mobile: they are carbon negative, so they double offset all my data usage, their prices are transparent and fair, and their customer service is first class."
"Full transparency, customer service response times in seconds through the app and a positive impact on the planet - I just wished they’d launched sooner."
"I just want to pay a fair price, have transparent charges and get excellent service - that's what I have now!"
"Great service! Great app! Really cool to see how your own mobile usage has an impact on the environment through their app."
"Love it! Changed after 10 years with the same provider, saving money and helping the environment, what more do you want!"
"Honest Mobile is a fantastic network - brilliant coverage, and amazing values at heart."
"Easy to use app, responsive customer care team, and a break the mould business structure that makes you feel good about your choice."
"What a breath of fresh air that is for managing your account; the kind of app we've come to expect from other industry redefining brands like Monzo, Deliveroo and Uber."
"Honestly, just brilliant. So refreshing. Amazing customer service. Complete flexibility and a company with a mission to prove you can be successful and good!"
"Finally a mobile provider that's actually helpful & responsive!"
how do we compare?
Last updated 6th October 2021
"After 20+ years with Vodafone including many hours sat on hold I’ve finally made the switch to a network where I’m in control."
"I really dislike how I've been treated by o2 so I am already seeing that my money goes a lot further at Honest Mobile. Also they were £12+ cheaper than the tariff o2 had me on."
"Always great service. I was on EE before and really struggled to get signal, when I spoke to EE they said there wasn’t a fault, so that’s why I swapped to Honest and what a massive difference"
"I am so glad I swapped from my previous supplier who just seemed to want to lock me in, sneakily charge extras and just be interested in my money not me as a customer."
"Honest focus on rewarding loyal customers rather than the price rises of other networks (my Virgin bill just rose my about 30%)."
"I have been utterly delighted by Honest Mobile! I was fed up with o2 who, rather than celebrate my loyalty of 15+ years, did the opposite."
"I switched to Honest when my well-known provider sent me a note saying that charges were going up despite my loyalty."
"Changed over from Vodafone as part of my efforts to engage with utilities with a more ethical and sustainable philosophy and operation"
how do we compare?
Last updated 2nd August 2021
"After 20+ years with Vodafone including many hours sat on hold I’ve finally made the switch to a network where I’m in control."
"I really dislike how I've been treated by o2 so I am already seeing that my money goes a lot further at Honest Mobile. Also they were £12+ cheaper than the tariff o2 had me on."
"Always great service. I was on EE before and really struggled to get signal, when I spoke to EE they said there wasn’t a fault, so that’s why I swapped to Honest and what a massive difference"
"I am so glad I swapped from my previous supplier who just seemed to want to lock me in, sneakily charge extras and just be interested in my money not me as a customer."
"Honest focus on rewarding loyal customers rather than the price rises of other networks (my Virgin bill just rose my about 30%)."
"I have been utterly delighted by Honest Mobile! I was fed up with o2 who, rather than celebrate my loyalty of 15+ years, did the opposite."
"I switched to Honest when my well-known provider sent me a note saying that charges were going up despite my loyalty."
"Changed over from Vodafone as part of my efforts to engage with utilities with a more ethical and sustainable philosophy and operation"
switching is easier than you think
switching is easier than you think
order free SIM
Choose a plan, enter card details, and order your free SIM. It’s sent out first class so should be with you next day.
transfer number
Download the honest app. Confirm or change your chosen plan. Transfer your number to honest by entering your PAC code in the app.
activate SIM
Pay for your first month in the app to activate your SIM and start your first month.
join us today
Join us on the journey and switch to a network built for people and planet
a message from the founders
a message from the founders
building a network for people and planet 🌍
Hi, we’re Andy and Josh, and we’re the co-founders of honest mobile 👋
We think the mobile industry is broken. It’s spent the last couple of decades tying you into complicated contracts, overcharging you for being a loyal customer, keeping you on hold, and almost everyone we speak to has their own bad experience with a mobile network.
We knew there had to be a better way, one that’s better for you and better for our planet. That’s why we launched honest mobile 🚀
With inflexible contracts and sneaky charges at the end of the month, you’re also often better off leaving your current network to get a better deal. Unlike other networks, we’re not going to let you pay for a plan you don’t need, so we send you a notification when you should downgrade, and our loyalty discount means your bill gets cheaper each month you stay.
We get that you’re busy. You don’t want to waste your life on hold 🤯 That’s why you can manage everything in our app, and if you do need a hand you can speak to a real person in under a 30 seconds.
The tech industry isn’t facing up to the reality of the climate crisis. It contributes the same amount of CO2 as global aviation – but no one’s talking about it. That’s why we’re proud to be the world’s first carbon negative mobile network. We offset double the CO2 emissions generated by our members’ phone use, manufacture and daily charging – as well as everything we do at honest HQ.
We’re incredibly proud to be the UK’s first Certified B Corp network. Every decision we make considers our members, our employees and the planet 🌍 just like some other brands you’ll know like Patagonia, Bulb and Innocent Drinks. We’re also proud to be the Good Shopping Guide’s top-rated mobile network, with the top results in all categories in their Ethical Company Index
We’d love you to join our amazing members and help to build a better mobile network that has a positive impact on our planet.
Andy & Josh
Co-founders
stuck in a contract?
No problem, let us know your renewal date and we’ll send you a reminder in a couple of weeks before it ends.
FAQs
can I switch to honest and keep my number?
Absolutely!
To move your number to Honest Mobile you’ll need to get a PAC from your current network. You can get this by texting ‘PAC’ to 65075 (it’s free!) – then once your SIM arrives, we’ll just ask for your PAC, your phone number and you can choose a date for the switch to happen. You can do it all in the app!
when are you launching 5G?
We’ll be launching 5G and WiFi calling very soon. Our 5G test SIMs are up and running and we’ll let you know as soon as we have an official launch date 🚀
We chose to piggyback on Three because of their incredible 5G offering – more usable 5G than any other UK network and it’s 100MHz! Bring on super-speedy streaming and near-instant downloads!
I'm stuck in a contract, can I still join?
You can, but, there is normally an early termination fee so please make sure you check this first.
Text “INFO” to 85075 (for free) to find out how long you have left on your contract and whether you have an early termination fee.
what is the carbon footprint of my phone?
The carbon footprint of an average year’s smartphone usage is 69kg (this includes production and transport). That’s based on an iPhone 11 128GB used for 3 hours and 15 minutes a day over two years.
which network do you piggyback on?
We piggyback on Three's masts.
how can I check signal in my area?
You can check the signal in your area using Ofcom’s signal checker: https://checker.ofcom.org.uk/mobile-coverage.
what does carbon negative mean?
Carbon negative means we go beyond being carbon neutral. We offset double the CO2 created by the manufacture, use and daily charging of your phone.
how is my phone's carbon footprint offset?
We offset the CO2 of your phone’s carbon footprint by planting trees and using new technologies like Biochar and Direct Air Capture.